I called around and ended up having them do a single room as a trial. How about, they did almost my whole house and I have gotten so many compliments as a result. Others thought I wasn’t serious but, they took the time and treated me professionally. Not sure about the bad reviews but, they seem older and I have no complaints about them at all. I had most of the downstairs done in vinyl except the kitchen, bathroom, mudroom and gym (they did carpet in the gym while the rest was still decent) and all of the upstairs carpet replaced. Highly recommend, they went above and beyond with some minor things as well, kudos!!!